Why can’t I take a snapshot or record via the app?

[Robinzd]

Arlo pro 3... why can’t I take a snapshot or start a recording?

[jguerdat]

If you have 2k live streaming enabled, those options don't appear.

[Robinzd]

Thanks. I’m a newbie so I’m a bit confused. If I disable that function I can’t watch the cameras live, so taking a picture or recording is only something you can do when looking at your library? I would think one would want to take a photo of something they see live to view later? Why would t someone want to keep the live streaming?

[jguerdat · Accepted solution]

DIsabling 2k live view doesn't disable live view itself - it just uses 1080p instead of 2k.