Arlo|Smart Home Security|Wireless HD Security Cameras
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VMB4540 Connects to Internet, but the App WONT connect

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  • ‎2020-09-21 02:59 AM
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GabrielleLucas
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‎2020-09-21 02:59 AM

I have tried for hours to set this up.

We have existing Basestation for Arlo Pro2 setup and working for our warehouse.

We are trying to configure this for our home/office, but we cannot get the Arlo App to pick up the Base Station  I have followed many instructions including ensuring the DHCP is ticked on the Router.

I have attempted to add Ports 443 & 80 on the router and still it won't connect.

I have reset the Base Station a number of times even turned off our Firewall in AVG to see if that would help.

 

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jguerdat
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‎2020-09-21 06:27 AM

Have you tried both the app as well as a computer browser? Are you using a VPN?

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