Arlo|Smart Home Security|Wireless HD Security Cameras

Trying to add new, but used Pro 3 cameras but they don't connect

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Gualalagal
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Follower

I purchased 2 used Pro 3 cameras on ebay.  They came with the whole setup but I am trying to connect them to my original base.  I only have 2 cameras connected so it should be fine ( the base originally said we can connect 5 devices).  I have tried unplugging the base and ethernet and re-plugging in but this is not working.  Any advice? Thanks

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JamesC
Community Manager
Community Manager

Gualalagal,

 

Try factory resetting the cameras: https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

 

Also make sure the cameras are fully charged.

 

JamesC

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