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Trying to Subscribe to Arlo Smart but it says No Subscription

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  • ‎2020-12-31 05:13 AM
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fayeheaven
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‎2020-12-31 05:13 AM

Hello everyone! 

 

We just purchased 4 Arlo Pro 3 cameras and installed them outdoors. I have been trying to subscribe to Arlo Smart Plan because I cannot view my cam recordings but whenever I go to settings > subscription it just say no subscription, with no options to subscribe at all. 

 

I currently live in Guyana, South America. Is the problem because of that? 

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jguerdat
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‎2020-12-31 07:02 AM

Yup. Only specific countries can have subscriptions. There's an FAQ in the support section here that details who can get what.

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jguerdat
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‎2020-12-31 07:02 AM

Yup. Only specific countries can have subscriptions. There's an FAQ in the support section here that details who can get what.

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