Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo app won’t detect arlo base on iOS 14.2.1 iPhone 12 pro

Reply
Discussion stats
  • 1 Reply
  • ‎2020-12-30 05:38 PM
  • 861 Views
  • 0 Likes
  • 2 In Conversation
Vic12
Tutor
Tutor
‎2020-12-30 05:38 PM

My VBM4540 Alor pro 3 smarthub won’t be detected by arlo app on my iPhone 12 Pro ios 14.2.1.
any suggestions?

Labels:
0 Likes
Reply
Message 1 of 2
861
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-12-31 07:01 AM

New install? Are you on your home WiFi and not cell service? Is the hub plugged into the router with an Ethernet cable and you have a blue LED? Are you using a VPN? Have you held the reset button for >10 seconds until the LED flashes amber, let it reboot and tried again?

0 Likes
Reply
Message 2 of 2
845
Discussion stats
  • 1 Reply
  • ‎2020-12-30 05:38 PM
  • 862 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.