Arlo|Smart Home Security|Wireless HD Security Cameras
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Subscription “unable to authorize electronic payment “

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Lliyo007
Aspirant
Aspirant

My free trial ends and I’ve been trying to get a subscription for my 4 cameras Arlo 3 but everytime I try it saids “unable to authorize electronic payment “, I checked card and I tried to change my card info (another card) and I couldn’t either. I’ve been without cameras like a month.

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JamesC
Community Manager
Community Manager

Lliyo007,

 

Are you able to provide a screenshot of this error?

 

Do you see the same behavior when using a PC and Android (providing you have been able to test on both)?

 

JamesC

Lliyo007
Aspirant
Aspirant
This is all I got. I haven’t try on pc. I will
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