Solar panel and low temperature

[Tillgra]

I just bought 2 solar panels for my Arlo Pro 3 cameras but they wont charge. The info on the box of the solar panels says operating temperature: -10 to 50 degrees Celsius. Its now 0 degrees Celsius outside and I get an error message that it is to cold to use the solar panels.
So is the info on the box incorrect (about operating temperature) or what is wrong?

[jguerdat]

The panels can work at lower temps but the camera and battery have a limitation of 0C to protect the battery.

[Tillgra]

The only thing the Arlo solar panels could do is charging an Arlo-unit so the information on the box is misleading

[StephenB]

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@Tillgra wrote:

So is the info on the box incorrect (about operating temperature) or what is wrong?

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There is a discrepancy between what is on the box and what the KB article says:

The Arlo Solar Panel’s operating temperature range is 32° to 122°F (0° to 50°C).

https://kb.arlo.com/000051490/How-do-I-keep-my-Arlo-batteries-charged-in-cold-weather

[Tillgra]

Yes, and I am dissapointed because I trusted Arlo and the info on the box. I live in a cold country but -10 would work and that was the info on the box. Now I realize that the solar panels are useless and have to return them to the store.

[jguerdat]

Are the ambient temps always below 0C? The panels will charge when it gets above that so can still be useful.