SmartHub is not recognizing there is a drive attached

[TravisWars]

Updated firmware and my local storage is not accessible rendering my system useless. I tried reformatting my usb drive but the SmartHub is not recognizing there is a drive attached.  

[ShayneS]

Do you have another drive that you can test with? 

[StephenB]

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@ShayneS wrote:

Do you have another drive that you can test with? 

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To add to this - the smarthub uses USB 2.0. USB 3.0 disk drives will connect, but they might require more power than the USB slot can deliver.  So if you are using a disk drive (as opposed to a thumb drive), then you might need to supply external power to the drive.

I'd suggest testing with a thumb drive, as that avoids the potential power issue. Make sure it has at least 16 GB of storage.  

[TravisWars]

Thanks for responding. After troubleshooting everything I could think of (reboot, reformat card, etc...) and reading post here. The thing magically works again. I had to add all the devices again but seems to be working.