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Return Needed - Order - 10295821
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I need to return products ordered. I followed the directions and ended up with a number -
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rickyfri,
I've escalated this topic to the care team. An agent will be reaching out to you with a status update as soon as possible.
JamesC
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I still do not have this issue resolved. Please let me know how to contact support to obtain an RMA. Thank you!
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rickyfri,
The care team is reviewing your ticket. An agent will reach out to you with more information as soon as possible.
JamesC
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I ordered an Arlo Essential Video Doorbell and Essential XL Spotlight camera under order #10296581. The products did not work with my wifi so I returned them on Jan 30, 2022. I subsequently received an email saying my return has been processed and that my money would be refunded in 3-5 business days. That was 22 days ago and I still have not received a refund. I have also spent hours trying to get in touch with a customer service agent without luck. Any suggestions?
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peterstg12,
I've escalated the details you've provided here to the care team. An agent will reach out to you with more information as soon as possible.
JamesC
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