Recordings not showing up in library
If the issue only occurs on 2 cameras specifically, it could be an issue with where those cameras are located. Poor signal strength can often result in what you're experiencing. Try isolating the issue further by swapping the location of a camera that is behaving as expected to the location of the camera that is behaving poorly. If you experience the same issue with the newly added camera you may need to try moving your SmartHub closer to that location to improve signal strength.
Same issue here, Arlo used to be a good option and especially being able to record locally no need to have a plan for your subscription. Now its different and it really is not a good option where I will have to return my new camera and get a refund for the amount to buy a new system.
Do you have a subscription plan for the recently added Pro 3 camera? Arlo Pro 3 requires a subscription to Arlo Smart for recordings to be saved in the library.
No, and that is what I understood from support team.
This information was not shared before buying the new camera. And this is weird since the old system was working fine with no subscription. Its not a good approach to force customers to buy a subscription plan to get the essential job of a security camera.
Also, most of the reviews on Arlo's FaceBook page shows that alot of customers are complaining of the same issue.