Pro3 problem with local storage videos running for a couple seconds then freezing

[Sandy_123]

I have four Arlo Pro 3 cameras.

Recently I had a problem with viewing recorded videos from my local storage. The video runs for couple of seconds and then gets frozen. I can hear the recording but video gets paused.

How can I fix this issue?

[StephenB]

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@Sandy_123 wrote:

I have four Arlo Pro 3 cameras.

Recently I had a problem with viewing recorded videos from my local storage. The video runs for couple of seconds and then gets frozen. I can hear the recording but video gets paused.

How can I fix this issue?

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This can happen when there is an error (or packet loss) in the video bitstream.

Is this happening with all your cameras?  Or only one?

[Sandy_123 · Accepted solution]

This was happening to all cameras. After rebooting all the cameras the problem was solved with the help from Arlo tech team.