Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Pro3 camera will not record to cloud

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Buckeyes
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I added a  Pro 3 camera to my existing Arlo system.  The 3 Arlo & 1 Pro3 cameras recorded correctly to the cloud for several months, then only the Pro3 camera stopped recording to cloud.  Now I get notification of Pro3 camera motion detected but no recording shows up in cloud (but I still get Pro3 local recording on memory stick).  My base station firmware is updated.   I am not using special features with Pro3 camera such as tracking or recording zones. 

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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dcfox1
Master
Master

For the newer models starting with the Ultra years ago need a subscription for cloud recordings once the 3 month trial runs out including the Pro3. The Pro2 and older still have the free 7 day storage. 

What options will I have when my Arlo trial ends?

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Model: VMC4040P | Arlo Pro 3 Wire-Free Camera
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dcfox1
Master
Master

For the newer models starting with the Ultra years ago need a subscription for cloud recordings once the 3 month trial runs out including the Pro3. The Pro2 and older still have the free 7 day storage. 

What options will I have when my Arlo trial ends?

View solution in original post

Model: VMC4040P | Arlo Pro 3 Wire-Free Camera
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