Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras won’t connect to hub

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Bbakke
Follower
Follower
Completed setup of hub and two cameras without any problems. Good video feed, and alerts if movement - all good and thumbs up! After 2 weeks we went on holiday, and after a couple of days away the cameras went “black” in the app. When I arrived back home I did a restart of the hub without any luck. I have done a complete reinstall, factory reset of hub and cameras but I can’t get the cameras to connect to the hub? Any good ideas?
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StephenB
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Guru

@Bbakke wrote:
 but I can’t get the cameras to connect to the hub? Any good ideas?

If you are trying to add them back with the app, then try switching to a PC browser (my.arlo.com). 

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