Cameras won’t connect to hub

[Bbakke]

Completed setup of hub and two cameras without any problems. Good video feed, and alerts if movement - all good and thumbs up! After 2 weeks we went on holiday, and after a couple of days away the cameras went “black” in the app. When I arrived back home I did a restart of the hub without any luck. I have done a complete reinstall, factory reset of hub and cameras but I can’t get the cameras to connect to the hub? Any good ideas?

[StephenB]

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@Bbakke wrote:
 but I can’t get the cameras to connect to the hub? Any good ideas?

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If you are trying to add them back with the app, then try switching to a PC browser (my.arlo.com).