Arlo|Smart Home Security|Wireless HD Security Cameras
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deikrogh
Aspirant
Aspirant

After the 3 months trial with cloud function, and change to USB storage - I only get a push message from the 3 new 2K cameraes, no SMS, no e-mail and nothing in the library. I have conected 2 older cameraes and they function very well.

All settings are the same, so I wonder why I have this problem with the new cameraes - hope someone can help me.

 

Best Regards

 

Henrik

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dcfox1
Master
Master

In the App in your Library are you changing from Cloud to Smart Hub at the top center above the month? You will just see a download Icon for each recording not a thumbnail. What you are seeing for the older cams (Pro2 and older) is the 7 day free cloud storage. 

What is Direct Storage Access and how do I use it? (arlo.com)

 

deikrogh
Aspirant
Aspirant

I have to contact my internet company, because Arlo needs access from their router to solve my problem.

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