Arlo|Smart Home Security|Wireless HD Security Cameras
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Pro 3 could not get my camera to connect on my app, so I removed the device

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Wtusing
Follower
Follower

I could not get my camera to connect on my app, so I removed the device and now I can’t get it to sync with the hub. I also can’t get it back on my app when I attempt to add device.

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StephenB
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Guru

@Wtusing wrote:
 now I can’t get it to sync with the hub. I also can’t get it back on my app when I attempt to add device.

A little confusion here.  "add device" both syncs it to the base and adds it to your account.

 


@Wtusing wrote:
I could not get my camera to connect on my app, so I removed the device 

Try the reset here: https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

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