Arlo Pro 3 Hub - can´t buy a new power adapter

[Ubbe08]

I feel that it´s bad that i can´t buy a new power adapter from you for the Smart Hub.

The "so-called expert" support tell me to check the voltage and buy one from a router from another brand. 

Then it could be the wrong ampere and also with the wrong contact.

I don't now why this should be a problem for you...

I feel that I regret buying Arlo

You have to shape up

Urban

[jguerdat]

FWIW, a "universal" power supply can be used since they allow configuration of not only voltages but also polarity.

[Ubbe08]

Sorry but that answer don’t help me att all. 
Arlo still sucks 

[StephenB]

---

@Ubbe08 wrote:

The "so-called expert" support tell me to check the voltage and buy one from a router from another brand. 

Then it could be the wrong ampere and also with the wrong contact.

---

I get your frustration. However, if you have the failed power adapter, then you should have enough information from its label to get a compatible third-party adapter.  Note Netgear owned Arlo for some years (until 2018), and I have several chargers and power adapters for Arlo that still have Netgear branding and part numbers on them. 

What base station model do you have?