Pro 3 camera problem

[StuHodge]

Last week there must of been an update to the app. Our home page did not show any cameras, only an advert/information on widgets from the Arlo library. 

I have been able to reinstall the doorbell camera, but all 5 of our Pro 3 cameras will not connect/find the scan from the phone app.

When we try to add a device, then select cameras, then Pro 3 the visual guide refers to plugging in the hub.

I've tried reinstalling the app, and resetting the cameras with a long press.

Has anyone else had this problem? 

[BrookeN]

Are your Pro 3 cameras showing offline? Or not able to connect to the Arlo app at all?

[StephenB]

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@StuHodge wrote:

Our home page did not show any cameras, only an advert/information on widgets from the Arlo library. 

Are you looking at the dashboard screen or the devices screen?

[markdouglas]

I had the same problem. Unplug the station and plug it in after about 5 to 10 seconds and let it reboot your cameras should show up i about 2 minutes .