Arlo|Smart Home Security|Wireless HD Security Cameras
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Lani1
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Aspirant

my battery indicator light is enabled.  I keep my camera plugged in to keep the battery at 100%.  The battery light came on and stayed on for a few hours, then turned off even though the app shows the battery is still at 100%.

What could be the problem?

 

Thanks

 

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jguerdat
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Guru

I'd remove all power (including the battery) and then add it all back again to reset the camera to a known condition. Keep an eye on it to see if that makes a difference.

Lani1
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Aspirant

thanks for the suggestion....  tried that already a few times.... same problem

StephenB
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Guru

@Lani1 wrote:

thanks for the suggestion....  tried that already a few times.... same problem


Do you have another Pro 3 (or Pro 4/Ultra)?  If you do, try swapping the battery, and see if the problem moves with the battery or stays with the camera?

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