Pro 3 battery might stuck on

[Lani1]

my battery indicator light is enabled.  I keep my camera plugged in to keep the battery at 100%.  The battery light came on and stayed on for a few hours, then turned off even though the app shows the battery is still at 100%.

What could be the problem?

Thanks

[jguerdat]

I'd remove all power (including the battery) and then add it all back again to reset the camera to a known condition. Keep an eye on it to see if that makes a difference.

[Lani1]

thanks for the suggestion....  tried that already a few times.... same problem

[StephenB]

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@Lani1 wrote:

thanks for the suggestion....  tried that already a few times.... same problem

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Do you have another Pro 3 (or Pro 4/Ultra)?  If you do, try swapping the battery, and see if the problem moves with the battery or stays with the camera?