Pro 3 and Base station batteries last two weeks

[Wegentryjr1]

Have I mentioned how much this company sucks!?? I have 4 x Pro 3s and 1 x Pro 4. My batteries last about 2 weeks even now that I've reduced settings to medium-low. I used to never have to do this. Something changed on their devices and they have no idea what it is. Support is in India and are not very helpful outside of the basic troubleshooting that I could come up with myself. They did send me a refurbished base station to try..no help. Maybe send a new one? Or a new battery? Or a new device to try? For Pete's sake..just send it for a trial or something. They absolutely have no idea how to fix this and have chosen to go silent instead. It's like pulling teeth now to try to help from this company! There are so my flaky issues with these devices that I advise everyone to stay away from using their products until they get a better R&D group.

[ShayneS]

HI @Wegentryjr1 

I have escalated your case & someone from support will be reaching out to you as soon as possible.