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Pro 3 (VMC4040P) won't update to Firmware 1.080.14
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As of 19 October, two of three Pro 3 cameras (VMC4040P) are at an older firmware and have been offline since 18 October. I cannot get them to update via power cycling, restarting, or the app. (I don't know when the online camera updated its Fw.)
Was Fw 1.080.14 faulty and since pulled?
Device | Status | Firmware | Hardware | Firmware Release Date |
Pro 3 Camera 1 | Online | 1.080.14.1_4_85e8c22 | H9 | Released September 25, 2024 |
Pro 3 Camera 2 | Offline | 1.060.13.0_23_19c4503 | H9 | Released May/June 2023 |
Pro 3 Camera 3 | Offline | 1.060.13.0_23_19c4503 | H9 | Released May/June 2023 |
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Same state as of Oct 21. Arlo has not reported faulty Fw?
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ShayneS offered a solution that worked for me to get my Pro 3s back online without having to remove them, and with updated Fw. https://community.arlo.com/t5/Arlo-Pro-3/Two-Pro-3s-went-down-at-same-time/m-p/2424228#M16694 Additionally: (1) I did **NOT** remove the cameras. (2) I named the cameras the same as they were before. Now both cameras are ONLINE and I did not lose any of my existing settings in the app. Now all cameras have 1.080 Fw. *It seems that going through the Add Device process (even though you are not adding a *new* device) helps the cameras reconnect.
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