Arlo|Smart Home Security|Wireless HD Security Cameras
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Pro 3 Model FB1001 Cannot connect

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  • ‎2022-04-13 01:39 PM
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DotFitz
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‎2022-04-13 01:39 PM

Cannot connect no matter what I try. Get the chime and it searches for device then the X…

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StephenB
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‎2022-04-13 03:06 PM

If your router lets you disable 5 ghz wifi, then try doing that before onboarding.  Also make sure that the WiFi network is set to WPS2-PSK (AES) encryption.

 

If you are trying to onboard with your phone, you might also try onboarding from a PC (my.arlo.com).

 

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