Pop up ad!!!!

[phfisk]

How do I delete the pop up ad which shows up ongoing on library screen

[JamesC · Accepted solution]

phfisk,

What does it say? Could you provide a screenshot?

JamesC

[phfisk]

This is what it says every time I open it. Thanks well I have tried to attack a photo but says it does not accept jpeg?

[phfisk]

It says Cloud storage keeps all your clips secure.Activate Arlo subscription….I do not want a subscription

[StephenB]

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@phfisk wrote:
I have tried to attack a photo but says it does not accept jpeg?

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Change the extension from jpeg to jpg.

[jguerdat]

Sounds like you don't have any subscription for these cameras. Any camera newer than the Pro 2 requires a sub for cloud recordings and use of zones when not connected to AC power. Do you have a subscription as found in Settings, Subscription? If not, you can remove any zones and have only local recordings when you enable it in the hub's settings.

[phfisk]

I do not have a subscription and don’t want one. I want only local. How do I take steps you mention? Thanks

[jguerdat]

Go into the camera settings, Video Settings and check for any zones that are defined. On the app, you should be able to swipe to the left to remove the zones.