Arlo|Smart Home Security|Wireless HD Security Cameras
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Jinesh28
Follower
Follower

Hello team 

 

I’m having an issue with my camera quality. I am seeing a red and pink picture. Only one camera other two camera is working perfectly fine.

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StephenB
Guru Guru
Guru

@Jinesh28 wrote:

I am seeing a red and pink picture.


This suggests a stuck Nightvision (IR) filter.

Is the camera still under warranty?

You can try removing the battery for about 10 seconds, and reinserting it. Shaking or tapping the camera against a table might also release it. Some have found that sliding a strong magnet under the camera also does the trick.

royemello
Aspirant
Aspirant

remove battery's = flip upside dwn  - tap camera on hard surface. install battery's - your hear it click. if do it again till it does. inferred relay sticking 

 works for me - done it many times

 bad relay in camera - 

 if battery's become low - it can cause it on a restart IE pwr goes out etc.

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