New iPad. I have just upgraded to a sixth generation iPad mini. I am unable to log into the Arlo app

[mwearley]

I also have Pro 4 cameras. When I begin the login process, I get as far as "Add Trusted Device?" I then get a message that indicates that there is a problem adding the device and to try again.

[JamesC]

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here resolved the issue: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

JamesC

[mwearley]

Thanks! That works.