My camera was recording when not armed

[Jlmarcy111]

My camera was recording when not armed 

[StephenB]

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@Jlmarcy111 wrote:

My camera was recording when not armed 

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That's been reported by some other users - I'm told Arlo is working on a fix.

[JamesC]

Jlmarcy111,

Was this a temporary or intermittent issue? Are you still experiencing the same behavior?

JamesC

[Jlmarcy111]

Yes I had to turn off one of my cameras it still records when I have not set the mode to on.

[Jlmarcy111]

Yes still happening. 

The app is not working properly when you touch the mode to arm the camera the green light goes on then goes off it should stay green until I cande the mode.

My other camera records when it has the mode off.

[JamesC]

Jlmarcy111,

Try removing the problematic camera and resyncing, do you still experience the same issue?

JamesC

[Jlmarcy111]

The new app fixed the problem .

The other problem with the new app is not getting notifications of activity and all setting are good .

So how to fix this problem.