Arlo Secure 4.0 unable to access Local Storage

[cschr]

I’m not seeing any feeds and I don’t see Cloud/Local options at top of feed screen. Was working yesterday although there have been intermittent issues since release of new app. I’m on the latest version. Logged out and back in several times. Still getting ‘There are no events for this day.’ and not seeing yesterday’s events

[ShayneS]

 The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community. 

[Mike2842]

Locally only, Android phone connected to local network.  No VPN. Never had a problem until the app updated and tried to get me to pay for a monthly plan.  

[Mike2842]

Local network, no VPN, Android 

[Mike2842]

This is happening to me, too.

[keislee]

This happen to me too, any solution from Arlo now? Problem was found in Apr and it is May now 😕

[Edinburgh_lad1]

Well, some problems don't get addressed for months, if at all.

[ShayneS]

Hi

I was informed there was a backend update. Are you still experiencing this symptom?

[cschr]

Hi Shayne,

I'm not sure if this is directed at me or the other folks having issues. I downloaded the latest update. When I first go to Feed the Cloud/Local tabs don't show. After a bit they appear. I'm guessing it's some sort of performance issue and/or the order in which screen attributes are displayed. I am able to get to the data.

I'm on the latest iOS (18.4.1).

[Mike2842]

Still same problem here....

[ShayneS]

Thank you, I provided this information and I will let you know when I have more info.