Live View Not Working

[Mike2842]

Reset base, reinstalled app. Not using subscription.  After-the-fact videos are stored and viewable, but no real-time.  

[StephenB]

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@Mike2842 wrote:

Reset base, reinstalled app. Not using subscription.  After-the-fact videos are stored and viewable, but no real-time.  

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Are the cameras AC-powered or solar powered?  If they are, try removing the power cable.

[Mike2842]

They are solar powered. I can disconnect the power cables (it's still dark out so will wait till daylight), but for how long?  A second? A minute?  If that solution works, do I have to constantly reconnect/disconnect the power?

[Mike2842]

With power disconnected, still doesn't work.  Growl...!

[StephenB]

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@Mike2842 wrote:

With power disconnected, still doesn't work.  

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You could try a hardware reset of one of the cameras, and see if that resolves it.

1. remove the camera from your account
2. open the camera and press the sync button inside until the camera LED flashes amber (~15 seconds)
3. add the camera back to your account

[Mike2842]

I could try that when I get a chance, but why would all four of my cameras have the same problem?  Hasn't anyone else had this problem?

[StephenB]

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@Mike2842 wrote:

 Hasn't anyone else had this problem?

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I haven't seen these problems reported by other Pro 3 owners.  Several Pro and Pro 2 owners have reported similar symptoms, but those are EoL cameras and the Pro 3 is not.

Still, I suggest trying the hardware reset on one camera and see if that helps.  You could also get a single-camera subscription for a month and then try Arlo support.