Arlo|Smart Home Security|Wireless HD Security Cameras

Re: In need of Homekit Refresh token

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cbmabry
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Arlo app not finding basestation during setup.  I have tried to reset both apps and basestation still does not discover it when trying to set up Homekit.  Other post showed the refresh token was needed.

Model: VMB4540 | Arlo Pro 3 SmartHub
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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

SquirrelTacos53
Aspirant
Aspirant
Could you assist me with one as well JamesC?


JamesC
Community Manager
Community Manager

SquirrelTacos53,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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