Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Community

Join Now Sign in Help

Reply

Need help with Arlo Pro 3.
I can’t access videos in the hub storage. It says check your connection settings. I think connection is ok.

2 REPLIES 2

I am using IOS, not Android

Visar,

Have you set up local storage as instructed here: How do I set up local storage backups on a USB device using my Arlo base station?

If you're remote and attempting to view local storage, be sure you've followed these instructions: What is Direct Storage Access and how do I use it?

JamesC

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.