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Error: This video is not able to play in your browser. Please Download to view.

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pm2000
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Follower

Getting the following error when trying to watch save motion-triggered videos in the Chrome browser:

 

This video is not able to play in your browser. Please Download to view.

 

When I download the video, it comes as an MP4 file but it plays with only sound. No video is showing. 

 

I just upgraded Chrome to the newest version and the problem persists. Operating System: Windows10

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  • jguerdat
    Guru
    Guru

    When you download the video, use the VLC free app/program to view which will view just about anything.

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TerryonArlo
Aspirant
Aspirant

Hi

 

This table is not up to date as I have Safari version 14 on an iMac and I can't view without downloading.

 

It works fine on my Arlo Pro camera but not on my new Pro 3 system I have just bought as its 2k.

 

Please can you fix as it is very time consuming to keep having to download every single clip I want to view.

 

Strange that it works on my MacBook Pro, same version of safari.  Surely you should investigate as it is probably a setting.

 

Thanks Terry

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