Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Can’t connect Base Station to HomeKit
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi
I’m unable to connect my base station (and therefore its cameras) to Apple HomeKit. The Arlo and Apple software is up to date. I get to the ‘Discovering your device please wait’ page and the wheel never stops spinning. Other people seem to have the same problem. HomeKit works fine with other stuff and the Arlo kit works fine through the Arlo iOS app. Any suggestions gratefully received.
Labels:
- Related Labels:
-
Troubleshooting
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:
How do I connect my Arlo device to Apple HomeKit?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you. Resolved it!
Related Labels
-
Arlo Mobile App
372 -
Arlo Pro 3
7 -
Arlo Secure
2 -
Arlo Smart
299 -
Before You Buy
279 -
Features
369 -
Firmware Release Notes
4 -
Installation
327 -
Online and Mobile Apps
15 -
Service and Storage
17 -
Troubleshooting
1,695