Arlo|Smart Home Security|Wireless HD Security Cameras

Can’t Change Device Order

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Grafixx01
Aspirant
Aspirant

The app on the iPhone will not allow you to change the device order in viewing. Says you can, but it actually doesn’t allow you to hit the three lines the same move up or down like it used to. I’m guessing I could change it on the computer Which I haven’t tried yet but it’s just a lot easier to do it through the app. Have the same problem anybody have the same problem? Does Arlo even know about this issue? 

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jguerdat
Guru Guru
Guru

Which user interface (UI) are you using? The old UI uses Library to view recordings while the new one uses Feed. For the latter, in either Dashboard or Devices, click on the 3 dot menu and just grab and hold a widget and move it to the desired location. Be sure to click on Done. I don't know what the current process for the old UI is but I suspect it's similar.

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