Black screen

[Otto1234]

When i play a video i only get black screen and and sound. i reset everything i erased the app reinstalled it but still black screen??  Its worthless without video   regards

[StephenB]

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@Otto1234 wrote:

When i play a video i only get black screen and and sound. i reset everything i erased the app reinstalled it but still black screen??  Its worthless without video   regards

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Have you tried downloading the video, and then playing it?  Does that give a different result?

[DrexelLake]

All of my Device screens are black. This has happened before and resolved on it's own, but it happens more often now.  

[Otto1234]

No it's still the same.  Only black screen playing a video and now also when i try live streaming.  

[Otto1234]

Yes it's possible to play a downloaded video 

[jguerdat]

What phone and OS version? Have you rebooted the phone?