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Base station offline (Model: VMB4000)

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jdt3260
Tutor
Tutor

My base station went offline today had I can’t get it back online. All three lights are green, I have change the internet cable and rebooted the base station. I have removed the base from the app and readded it and still offline. I reset the base station to factory and removed it from the app again. I was able to readd it but it still show off line with green lights. Any suggestion would be appreciated.

Thanks

6 REPLIES 6
jguerdat
Guru Guru
Guru

Should be fixed - is it?

jdt3260
Tutor
Tutor

No it still showing offline

jguerdat
Guru Guru
Guru

Try rebooting the base.

jdt3260
Tutor
Tutor

Tried that several times. And also reset to factory several time. I can re-add it to the app. I've even renamed it something different but still off line. 

ShayneS
Arlo Moderator
Arlo Moderator

I see a base station online at the moment, is everything back to normal? 

 

Thanks 

jdt3260
Tutor
Tutor

Yes everythings is good. came home yesterday and rebooted everything again and it came back online. Thanks

Discussion stats
  • 6 Replies
  • 463 Views
  • 1 Like
  • 3 In Conversation