Base station offline (Model: VMB4000)

[Retired_Member]

My base station went offline today had I can’t get it back online. All three lights are green, I have change the internet cable and rebooted the base station. I have removed the base from the app and readded it and still offline. I reset the base station to factory and removed it from the app again. I was able to readd it but it still show off line with green lights. Any suggestion would be appreciated.

Thanks

[jguerdat]

Should be fixed - is it?

[Retired_Member]

No it still showing offline

[jguerdat]

Try rebooting the base.

[Retired_Member]

Tried that several times. And also reset to factory several time. I can re-add it to the app. I've even renamed it something different but still off line. 

[ShayneS]

I see a base station online at the moment, is everything back to normal? 

Thanks 

[Retired_Member]

Yes everythings is good. came home yesterday and rebooted everything again and it came back online. Thanks