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Arlo pro 3 intermittently not recording
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Troubleshooting
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@Hartkem wrote:
We turn the system on at night only and have the siren and lights set to come on. .
It sounds like you have a custom mode set up (That includes the siren).
Double-check that the rules in the mode include recording. https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them
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@Hartkem wrote:
It works when I walk by them just intermittently when something triggers the camera it doesn’t send the recording to the library.
You might need to adjust the motion sensitivity.
Are you using activity zones?
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@Hartkem wrote:
I am using activity zones
That might account for some of the symptoms you are seeing. The activity zones are processed in the cloud, so there will be motion detected in the camera but no recording if the system thinks there is no motion inside the zones. Similarly, notifications are suppressed if there is no motion inside the zones.
You might try enlarging the zones a bit, and see if that works better for you.
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