Arlo pro 3 have just signed up for subscription get alerts on iPad but no video going to my library.

[Aussie20735]

Just subscribed to subscription and trial ended few days ago. Getting alerts on iPad but no video going to my library all worked fine during r

[JamesC · Accepted solution]

Aussie20735,

Check Settings > Subscription > manage cameras to make sure the appropriate cameras are active within your subscription.

Also check your active mode to make sure a rule exists telling the camera to record when motion is detected,

JamesC

[Aussie20735]

Had the wrong subscription. All,is ok now