Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 2 Replies
  • 500 Views
  • 0 Likes
  • 3 In Conversation
Jrich50311
Follower
Follower

I have two Arlo pro 3 cameras that won't work.  It shows up on the Devices page but when you click on the play button it says "The request time out". It says it has a full wifi signal, and the battery is full. It does not get clips either. 

 

I have another camera that works fine.

2 REPLIES 2
StephenB
Guru Guru
Guru

@Jrich50311 wrote:

I have two Arlo pro 3 cameras that won't work.  It shows up on the Devices page but when you click on the play button it says "The request time out". It says it has a full wifi signal, and the battery is full. It does not get clips either. 

 


I'd start by removing the battery, waiting 10 seconds or so, and then reinserting it.

 

You could also try restarting the base station.

 

Garlic2022
Star
Star

Try

Reset those non working cameras to factory default and then resync them back to hub

once synced, then reboot your internet wifi router,

After wifi reset..lastly reboot your arlo base

Discussion stats
  • 2 Replies
  • 501 Views
  • 0 Likes
  • 3 In Conversation