This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
iOS 3.2.1 and 3.2.2 - both of which promise to allow the ability to remove devices from geofencing. Neither are offering the option. I go to the enabled devices page and all I can do is uncheck. There is no swipe, there is no trash can, no nothing. What is going on? Am I on the wrong screen or something?
- Related Labels:
-
Arlo Mobile App
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
coffee_time,
Are these devices associated with shared accounts through the grant access feature?
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey James - the one I'm trying to remove was indeed added through the grant access feature, but the device no longer exists. My wife is listed in there twice and one of the devices is years dead.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
coffee_time,
Only devices associated with the primary account can be removed using this feature. If the devices are associated with the grant access account, you will need to remove that account and then share again to remove these devices.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ok so I removed my wife as a granted access user and only my phone was showing up. I re-invited her using the shared access feature, and TWO phones of exactly the same name show up. How do I remove the old one?
-
Arlo Mobile App
392 -
Arlo Pro 3
7 -
Arlo Secure
2 -
Arlo Smart
308 -
Before You Buy
291 -
Features
387 -
Firmware Release Notes
4 -
Installation
341 -
Online and Mobile Apps
15 -
Service and Storage
17 -
Troubleshooting
1,779