Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 2 Replies
  • 163 Views
  • 0 Likes
  • 3 In Conversation
Benher
Follower
Follower

I have a question. We recently upgraded are Arlo system and really like how they formatted everything. When we would disable the camera we would have an enable option on the screen and all you had to do was tap it and it would turn the camera back on. That option is no longer on the screen. You have go back in and turn it on. I'm just wondering if anybody else has had this happen to their cameras. Any suggestions on how to turn it back on?

Best answers
  • jguerdat
    Guru
    Guru

    Just tried this on ANdroid with both an Ultra as well as a Pro 3. There was no Enable Device on either thumbnail in Devices - I had to go back to the cameras' settings to enable the cameras.

     

    @JamesC , @ShayneS , @BrookeN which one is the desired operation?

2 REPLIES 2
StephenB
Guru Guru
Guru

@Benher wrote:

When we would disable the camera we would have an enable option on the screen and all you had to do was tap it and it would turn the camera back on. That option is no longer on the screen. 


Currently I see an "Enable Device" in the middle of the camera tile (on the devices screen) after I turn the camera off.  Pressing that turns the camea back on.  (Note I checked this with an Ultra on my iPhone - I don't have any Pro 3s now).

 

If you aren't seeing that, then likely you will at some point.

jguerdat
Guru Guru
Guru

Just tried this on ANdroid with both an Ultra as well as a Pro 3. There was no Enable Device on either thumbnail in Devices - I had to go back to the cameras' settings to enable the cameras.

 

@JamesC , @ShayneS , @BrookeN which one is the desired operation?

Discussion stats
  • 2 Replies
  • 164 Views
  • 0 Likes
  • 3 In Conversation