Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3 preview, live and library not working not possible to reply on previous post

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AmSingh10
Aspirant
Aspirant

Arlo Pro 3 preview, live and library not working. I Have 4 cameras this happened to only one of four. Please help me. 

 

- Tried arm/disarm, reboot, reinstall, updates, on and off, filters camera selection in library, formatting hub station, - almost everything. Only get notifications but can't preview, see live or motion detected videos in library

Can I give you/shayne my serial number so you can check? 

 

Thanks in advance

 

 

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AmSingh10
Aspirant
Aspirant

IMG_7738.png


please help me out. I only get a notification, but I can’t preview watch live

StephenB
Guru Guru
Guru

Have you tried moving the camera closer to the base, and see if you can livestream there?

 

Don't put it right next to the base - ideally put it in the same room, but 6-10 feet away.

Mikey94025
Virtuoso
Virtuoso

I Have 4 cameras this happened to only one of four.

 

Are these 4 cameras all the same type (Pro 3)?  Is the 1 problem camera further away or connected differently to your hub / base station?  Do you only have one hub?

 

Check if any camera settings are different between this 1 problem camera vs. the others.  For example: Settings / Connected to, Power Management, Video Settings / Local 2k Live Streaming.

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