Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3 cannot stream to Google Home App

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svinson
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I've been trying to link two arlo pro 3 to google home app / hub / chromecast since 5 days ago. Have DL100Mbps and UL30Mbps from ISP, and using Linksys EA9500 as router. I've been doing link/unlinked for many times, changing names of each camera back and forth from Arlo app, restarting router and the hub all together, installing powerline adapter so the hub will not interference with the router channel and moved the hub less than 20" from each cameras, checking all possible wifi interference with netspot and adjust all AP accordingly, command "sync all devices" from google home app/hub/speaker, forwarding port 80/443/123 and make sure they are not blocked by ISP. Nothing works. 2 days ago suddenly the streaming is working for a few hours, and not working again in the other day until today.
Surprisingly it works when google home app streaming from LTE/GSM connection or using VPN from my local network. Look into many forum, and it seem this is the known issue from Arlo. I am really need suggest from Arlo engineer or others, it start to frustrating right now. Thank you.
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JamesC
Community Manager
Community Manager

svinson,

 

Some changes and fixes have been released since this issue was last reported. Are you still experiencing this issue today?

 

JamesC

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JamesC
Community Manager
Community Manager

svinson,

 

Some changes and fixes have been released since this issue was last reported. Are you still experiencing this issue today?

 

JamesC

svinson
Aspirant
Aspirant
JamesC,

It works flawlessly now. I added 1 more arlo pro3 camera and 1 arlo q camera, all with no issue with google home and it's feature. Good job for Arlo team.

svinson
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