Arlo Pro 3 Videos stored on base station are not available

[aggiemom12]

I followed the instructions below using the correct type USB inserted into my base station.  At first the recordings were accessible through my Arlo app on my phone, however a couple of days later I could not access the videos and received the message:  "Videos stored on [name of my base station] are not available.  Please check your connection settings"  I removed the USB and reinserted it.  The videos became accessible again.  Then, a few days later, I am back to no access and the same error message.  Any advice on how to rectify this issue is appreciated.

To enable Direct Storage Access:

1. Launch the Arlo app on iOS or Android.
2. Tap Settings > My Devices.
3. Select a SmartHub.
4. Tap Storage Settings.
5. Tap the switch next to Record Locally.
   Local storage is now activated on your Arlo device.
6. Tap the switch next to Direct Storage Access.

[jguerdat]

I've seen this occasionally. It really appears to be more of a display issue since force closing the app or waiting for some time seems to correct it. A reboot of the hub may help, too.