Arlo Pro 3 VMC4040P H10 keep going offline. thought they were weatherproof?

[rbell54]

Anyone has been constantly having issue with the pro3 camera? I have had the camera for less than 11 months and it keep going offline. I thought they were weatherproof camera as well and they are not. Any ideal on how to get it back online. I’m thinking about but another wireless camera brand.

[StephenB · Accepted solution]

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@rbell54 wrote:
 I thought they were weatherproof camera as well and they are not. 

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Mine are outdoors, and I've had no issues.  What problems are you seeing?

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@rbell54 wrote:
 it keep going offline.  Any ideal on how to get it back online. 

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How far is it from the base?  What signal strength are you seeing?

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@rbell54 wrote:
 I have had the camera for less than 11 months

The warranty is 1 year, so if you think the camera is defective (particularly if you've seen water damage), you should probably contact support using the link in the upper right of the forum page.  

[rbell54]

This is the third time I found water in my camera so that should not happening. Anyway I will let support know. Yep thanks