Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2020-07-13 02:12 AM
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thebaggios
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‎2020-07-13 02:12 AM

My Arlo 3 will not show me recordings when i'm away from my local network (wifi).  I have an iphone 11 Pro and have tried to setup port forwarding on my Dlink-DWR921 with little success (Status : Not Available) once I enter correct settings in Dlink Router.  

 

If i leave wifi the local storage USB is not available, but if I go to Wifi it is.  This is frustrating as I can only see videos at home or connecting to someone else's wifi from the iphone app.

 

Error message in library under 4G : Videos stored on SmartHub are not available. Please check your connection settings.

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Mark24
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‎2020-09-18 07:17 PM
Did you ever get a reply or solution? I’m having the same issue.
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thebaggios
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‎2020-09-18 08:01 PM
The fix was to return it and I got my money back. Best fix. Bought a Frenchie instead.
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