Arlo Pro 3 VMB4540 Local access only on wifi and not 4G - Iphone

[thebaggios]

My Arlo 3 will not show me recordings when i'm away from my local network (wifi).  I have an iphone 11 Pro and have tried to setup port forwarding on my Dlink-DWR921 with little success (Status : Not Available) once I enter correct settings in Dlink Router.  

If i leave wifi the local storage USB is not available, but if I go to Wifi it is.  This is frustrating as I can only see videos at home or connecting to someone else's wifi from the iphone app.

Error message in library under 4G : Videos stored on SmartHub are not available. Please check your connection settings.

[Mark24]

Did you ever get a reply or solution? I’m having the same issue.

[thebaggios]

The fix was to return it and I got my money back. Best fix. Bought a Frenchie instead.