Arlo|Smart Home Security|Wireless HD Security Cameras

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Martin780
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Aspirant

Why do I keep getting sound alerts (wind noise) when I have the microphones and speakers on my cameras turned off?

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jguerdat
Guru Guru
Guru

Turning them off in the camera settings is the wrong place. Edit your modes and rules to uncheck the Detects Audio selection.

Martin780
Aspirant
Aspirant
Hi
Not worked I’m afraid. I turned off “other audio” in modes, leaving audio from smoke alarms turned on. However, I still get alert after alert from wind noise.

Regards
Martin
jguerdat
Guru Guru
Guru

You're not in the Modes card - you're looking at Smart notifications. You need to edit modes and rules for the camera to turn off audio detection.

 

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

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