Arlo|Smart Home Security|Wireless HD Security Cameras
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jerrily
Follower
Follower

Hello!

 

Is there a way to grant access for others to view videos that have been locally stored? My wife (iOS) is unable to see any of the videos that have been recorded and stored on to the USB even though she's on the same wi-fi network as the Arlo hub. She can view all the cameras connected to the hub but when she goes to "Library," she doesn't have an option to switch between "Cloud" storage and the videos stored on the connected USB. My account is the admin and I can see everything perfectly fine/switch between cloud and local storage.

 

Thanks in advance for any guidance!

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jguerdat
Guru Guru
Guru

Currently only the primary user can switch between cloud and local recordings.

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jguerdat
Guru Guru
Guru

Currently only the primary user can switch between cloud and local recordings.

JBauer1
Initiate
Initiate
Any updates to this? I am having the same issue.
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