Arlo Pro 3 Camera Stopped Working

[Bodbol]

Hello, I have a Arlo pro 3 camera that abruptly stopped working and I’m unable to determine why. When I go to the App, I’m unable to watch Live View, although I see the camera is charging and occasionally get notification for it, I’m not able to see any recorded files.

I have tried to delete it and force add it but it’s almost as if it’s cached and shows up from last view.

[Bodbol]

FYI, I have tried to reset it and force sync it and no difference.

[StephenB]

If you swap it with another camera, does the issue move with the camera?  Or does it stay with the location?

[Bodbol]

The issues seems to be with that camera. I have about 6+ other cameras that work fine. I’ve tried completely deleting it and adding it back to include a reset and it’s keeps doing the same.

[StephenB]

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@Bodbol wrote:

The issues seems to be with that camera. I have about 6+ other cameras that work fine. I’ve tried completely deleting it and adding it back to include a reset and it’s keeps doing the same.

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Swapping it with another camera would let you figure out if it's a problem with signal quality at that location.

[Bodbol]

I actually brought in the camera to the closest place to my wireless access point which is less than a foot from both the access point and the Arlo Base station. The behavior remains the same with this.

[DannyBearAgain]

Can you confirm which method you used to reset the camera?