Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3 - Battery will not charge

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Broomstick
Aspirant
Aspirant

I have two cameras.

Battery will not  charge in one of the cameras.  I remove the battery and put it back in, and the blue light blinks slowly for about 5 seconds and goes blank.  I then return the camera to the casing and connect the magnetic charge adapter.  Blue light blinks rapidly for 10-15 seconds and goes blank.  Check status on the app, no charging is taking place.

 

No issue (yet) with my second camera.

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Broomstick
Aspirant
Aspirant

Cleaning the contacts did not work.

Solved the problem:

Removed the camera and battery from the casing.

Attached the charging adapter directly to the contacts on the camera - Used a rubber band.

Look at your app while adjusting the adapter and you'll see when proper contact is made and charging symbol appears.

It's a jerry rig, but it beats trying to communicate directly with Arlo.

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jguerdat
Guru Guru
Guru

Try wiping/cleaning the contacts on both the camera and charging cable. I've had to do that a few times.

Broomstick
Aspirant
Aspirant

I'll give it a shot and let you know.

 

Thanks

Broomstick
Aspirant
Aspirant

Cleaning the contacts did not work.

Solved the problem:

Removed the camera and battery from the casing.

Attached the charging adapter directly to the contacts on the camera - Used a rubber band.

Look at your app while adjusting the adapter and you'll see when proper contact is made and charging symbol appears.

It's a jerry rig, but it beats trying to communicate directly with Arlo.

Discussion stats
  • 3 Replies
  • 1615 Views
  • 0 Likes
  • 2 In Conversation